Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by NorthGate Security Services Pvt. Ltd. ("NorthGate"), including our website, mobile applications, and physical security services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

NorthGate provides comprehensive physical security solutions, including manned guarding, industrial security, event protection, and technology-driven security management through our proprietary platform.

3. Use of Technology Platform

Access to our Guard Monitoring App and related dashboard is restricted to authorized personnel. You agree to use these tools only for their intended official purposes and not to attempt any unauthorized access, reverse engineering, or disruption of these systems.

4. Client Responsibilities

• Provide accurate site information and requirements for security deployments.
• Ensure safe working conditions for our personnel on your premises.
• Designate authorized representatives for communication and emergency protocols.

5. Confidentiality

Both parties agree to maintain the strict confidentiality of any proprietary information, operational protocols, or sensitive data shared during the course of service delivery.

6. Limitation of Liability

While NorthGate is committed to providing industry-leading security services, we are not liable for incidental, indirect, or consequential damages resulting from the use of our services or technology, except as required by applicable law.

7. Contact Information

For questions or concerns regarding these terms, please contact us at info@northgatesecurity.in.